Susan Insley

Portrait
Susan Insley, Executive Vice President & Chief Operating Officer

As Executive Vice President and Chief Operating Officer, Susan Insley oversees NextNav’s program management and operations, product and software, IT & security, and human resources.  

A seasoned leader with over 25 years of experience in people management, finance, and business operations, Susan has held key roles at renowned technology companies, including VMware, VeriSign, and Intel. She excels in aligning organizational strategy with business goals, driving transformative changes that enhance operational efficiency and elevate profitability. With a proven track record of optimizing processes and cultivating high-performing teams, Susan consistently delivers measurable, meaningful results on a global scale. 

Prior to her expanded role, Susan served as NextNav’s Chief People Officer, where she successfully transformed the company’s people strategy and enhanced employee engagement worldwide. Her talent for orchestrating enterprise-wide alignment across complex organizations enables her to identify strategic opportunities and implement effective solutions.  

Susan earned her bachelor's degree in finance from the University of Georgia and received certifications in Internal Audit and Risk Management Assurance. Beyond her professional achievements, she serves on the board of Team Telomere, a non-profit organization supporting individuals affected by Telomere Biology Disorders.